Terms & Conditions

Welcome to SugarDegree. By accessing or using our website and services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before placing an order.

1. Orders & Customization

All cakes are freshly prepared based on customer orders. Custom designs, messages, and themes are subject to availability and approval by our team. Slight variations in color and design may occur.

2. Pricing & Payments

Prices are displayed on our website or partner platforms (Zomato, Swiggy). Full payment must be completed before order confirmation. We reserve the right to change prices without prior notice.

3. Cancellations & Refunds

Once an order is confirmed, cancellations may not be eligible for a refund. Refunds are provided only in case of order failure or product damage upon delivery, subject to review.

4. Delivery

Delivery timelines depend on location and third-party partners. SugarDegree is not responsible for delays caused by external delivery services or unforeseen circumstances.

5. Intellectual Property

All content, logos, images, and designs on this website are the property of SugarDegree. Unauthorized use or reproduction is prohibited.

6. User Responsibilities

Users agree not to upload offensive, illegal, or copyrighted content when submitting cake images or reviews. SugarDegree reserves the right to remove any such content.

7. Limitation of Liability

SugarDegree shall not be liable for any indirect or incidental damages arising from the use of our products or website services.

8. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of our services implies acceptance of the updated terms.

9. Contact Us

For any questions regarding these Terms & Conditions, please contact us at support@sugardegree.in.